Secure Online Payment

We accept credit card payments via PayPal’s secure online payment process.

Shipment Policy

We ship orders in the US via FederalExpress. Shipment tracking information will be sent to you by email before we ship your order. All orders greater than $100 in value will require an adult signature for delivery.

Returns & Refunds Policy

There are a few important things to keep in mind when returning a product you purchased online from URSROBOT, Inc.:

  • You have 14 calendar days to return an item from the date you received it.

  • Only items that have been purchased directly from URSROBOT,Inc, online at at can be returned to URSROBOT, Inc. URSROBOT, Inc. and NEXMOW products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

  • Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it.

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